Terms of service
Gilbert Krafts – Terms of Service
Welcome to Gilbert Krafts! By using our website and purchasing our products, you agree to the following terms and conditions. Please read carefully.
1. General
- All content on this website, including text, images, graphics, and product descriptions, is the property of Gilbert Krafts and is protected by copyright.
- By placing an order, you agree to follow these Terms of Service.
2. Orders
- Orders are processed within 1–3 business days.
- All badge buddies and charms are customized/personalized to your order. Please ensure spelling, colors, and details are correct before submitting.
- Gilbert Krafts reserves the right to cancel orders in cases of fraud, technical errors, or other issues.
3. Payment
- We accept payments via Shopify Payments, PayPal, and major credit/debit cards.
- Payment is collected at the time of checkout.
- Prices are in USD and are subject to change without notice, but confirmed orders are locked in at the checkout price.
4. Shipping
- Please see our Shipping Policy for details on domestic and international shipping rates, estimated delivery times, and customs/duties.
- Shipping times are estimates and not guaranteed. Delays may occur due to holidays, high order volumes, or customs processing.
5. No Returns / Refunds
- All badge buddies and personalized charms are made to order.
- Gilbert Krafts does not accept returns or exchanges unless items arrive damaged or defective.
- Please double-check your order before submitting to avoid errors.
6. Liability
- Gilbert Krafts is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
- We are not responsible for lost, stolen, or delayed packages once shipped, but we will assist in resolving issues with carriers whenever possible.
7. Intellectual Property
- All images, text, and content on this website are owned by Gilbert Krafts.
- You may not copy, distribute, or use any of our content for commercial purposes without written permission.
8. Privacy
- By placing an order, you consent to our collection and use of personal information for order fulfillment and communication.
- For more details, see our Privacy Policy.
9. Governing Law
- These terms are governed by the laws of the United States.
- Any disputes will be handled in the appropriate courts in your state or region.
10. Changes to Terms
- Gilbert Krafts reserves the right to update or modify these terms at any time without prior notice.
- Updated terms will be posted on this page, and continued use of the website constitutes acceptance of the new terms.